"Personal information" means information that identifies you personally, eitheralone or in combination with other information available to us.
WHICH INFORMATION DO YOU COLLECT?
We collect personal information you provide when you use this website. Forinstance, where you are providing information when you request information abouta product or service available through this website, or when you purchase aproduct or service through this website; where you are entering a contest or apromotion, ordering a newsletter; and where you are downloading and/orregistering products and/or signing up for additional services.
The information we collect may include, but is not limited to, your name, emailaddress, IP address, billing and/or shipping address, phone number, paymentaccount information, and other information about you submitted to verify who youare or to prevent fraud. If you call our customer service, we may collectpersonal information which you knowingly and voluntarily provide through yourcontact with our customer service representatives.
We furthermore collect information that is sent to us automatically by your webbrowser, which may include, without limitation, information that does notidentify you personally (such as the date and time of your visit). Theinformation we receive in this manner depends on the settings on your webbrowser. If you have created a user identity on one of your visits to thiswebsite, we may link the information provided by your browser to informationthat identifies you personally and use it for the purposes described below.Please review the settings of your web browser if you want to learn whatinformation your browser sends or how to change your settings.
HOW DO YOU COLLECT THIS INFORMATION?
Cookies. When you visit this website, your computer may receive one or more"cookies" in order to help personalize and support your use of this website, ourservices, and/or the services of our partners. A "cookie" is a small text filethat is transferred to your computer’s web browser by a web server, and can beread by a web server in the same domain at a later time. If you do not wish toreceive cookies or wish to manage when you accept cookies in general, you mayset your browser to reject cookies or to alert you when a cookie is placed onyour computer. We provide more information on this in the "What are my choices?"section, below. Although you are not required to accept our cookies, if you setyour browser to reject cookies, you may not be able to use all of the featuresand functionalities of this website.
Cookies allow a website to customize information that is presented to youthrough your use of this website (such as to display personalized content andtargeted advertising to you on your future visits to this website), and to savetime by storing information so you do not need to re-enter it during a later useof our website. We may place cookies on this site directly, or on behalf of thepartner whose advertisement appears on this website or its service providers. Ingeneral, cookies do not identify you personally. However if you have created auser identity on one of your visits to this website, we may link the cookie toinformation that identifies you personally. We may use a combination of "sessioncookies" and "persistent cookies" on this website, further described below.
Session Cookies. A "session cookie" is a temporary cookie that expires when youclose your browser. A session cookie assigns a randomly-generated, uniqueidentification number to your computer when you access this website. Assigningyour computer a number facilitates the proper functioning of the features of ourwebsites by permitting us to maintain a persistent "state" for your session,such as maintaining the contents of your shopping cart during checkout. We alsouse session cookies to collect anonymous information (i.e., information thatdoes not identify you personally) about the ways visitors use this website –which pages they visit, which links they use, and how long they stay on eachpage. We analyze this information (known as "click-stream information") tobetter understand our visitors’ interests and needs and to improve the contentand functionality of this website.
Persistent Cookies. Unlike a session cookie, a "persistent cookie" does notexpire when you close your browser. It stays on your computer until theexpiration date set in the cookie (for example, at the end of a calendar month)or until you delete it. Persistent cookies can be used to "tag" your computer sothat the next time you visit (or someone using your computer visits), our serverwill recognize you, not by name, but by the "tag" on your computer. This willenable us to provide you with a personalized experience even if we do not knowwho you are. It will also allow us to collect more accurate information aboutthe ways people use this website, for example, how people use this website ontheir first visit and how often they return. Using persistent cookies permits usto provide you with a more personalized shopping experience and, in some cases,may save you the trouble of re-entering information already in our database.
Web Beacons. When you visit this website, your computer may receive one or more"web beacons" in order to assist us with delivering cookies on this website, tocollect anonymous information about the use of this website by our visitors, andto deliver customized or targeted content to you on this website and through ourpartners. Web beacons are graphic images, usually no larger than a 1x1 pixel,placed at various locations on this website. They also help us identify browsertypes, search terms that bring visitors to our website, and the domain names ofwebsites that refer traffic to us. We may place web beacons on this sitedirectly, and may place web beacons on behalf of the partner whose brandingappears on this website or its service providers. They also help us identifyyour IP address. The information collected by web beacons does not identify youpersonally. However, if you have created a user identity on one of your visitsto this website, for example, by making a purchase, we may link the informationwe collect using web beacons to the information that identifies you personallyand use it in the same ways as we use the information we collect using cookies.We also use web beacons to provide us with more information on any emails wesend out. In particular, a web beacon in an email communication will send usinformation to let us know that you have received, opened, or acted upon anemail you have chosen to receive from us.
WHAT USE ARE YOU MAKING OF THIS INFORMATION?
We may use personal information collected by us for the following purposes:
- to contact you if you have requested information or communication from us
- to determine the country in which you are located for compliance purposes(including without limitation export compliance) and for security, anti-piracy,and fraud prevention purposes
- to help verify that existing personal information about you, in our possession,is accurate and complete
- to provide you with product updates and upgrades, special offers, pricinginformation, newsletters, and other information, either on our own behalf or insome cases on behalf of a partner or client acting as their agent, where youhave consented to receive it
- to undertake any other promotional activity in the case you have consented toreceiving and participating to such promotional activity in connection withkeys, access codes or other information as may be required to permit you toaccess the websites or services of our partners to receive products, updates orservices
- to verify compliance with applicable laws, rules and regulations if you visitthis website for the purposes of conducting a purchase transaction:
- to take, verify, process or deliver your order, process or obtain payment,verify your tax or tax exempt status, contest chargebacks, determine youreligibility for a line of credit, or notify you of the status of your order forfraud and piracy prevention purposes
- to provide you, to the extent permitted by law, with a personalized shoppingexperience
- to register your purchase with the manufacturer or service provider forwarranty, technical support or similar purposes
- to provide notice of your purchase to the provider of an online service forwhich you purchase a service use right from us, for example, in order for theservice provider to enable your access to the service
- for you to establish an account for future purchases, if you have consented tothe creation of such an account
- to facilitate the renewal of your subscriptions for products or services
- to provide you with effective customer service (which may to the extent and in amanner permitted by applicable law, include contacting visitors who commence butdo not complete a checkout process to follow up on the incomplete session or tosee if there was a problem with their use of this website), and/or technicalsupport.
We keep your personal information only as long as we need it for the purposesfor which it was originally collected (or to which you have subsequentlyconsented), for other legitimate purposes (such as regulatory compliance), andas permitted or required by applicable law. We will observe applicable law andtake reasonable steps to ensure any person or entity receiving personalinformation for the purposes described above, are obligated to protect and keepsecure the personal information on your behalf.
HAT USE ARE YOU MAKING OF THE ANONYMOUS INFORMATION YOU COLLECT?
We may use anonymous information collected by us:
- to personalize and support your use of this website, our services, and/or theservices of our partners
- to improve this website, the customer experience, our advertising systems, andour products and services
- to identify actions or transactions as originating through an affiliatemarketing or referral program
- to deliver targeted advertisements on this website and other websites
- to provide reporting to our current and prospective partners and serviceproviders
- for other historical, statistical or research and analyses purposes
Our Service Providers. We use other companies to provide joint services orcertain services to us or on our behalf and help us to operate our business. Forexample, to the extent permitted by applicable law we may use our corporateaffiliates and/or other companies to host or maintain this website, to processcredit card payments, to provide fraud screening and/or detection services, toperform data integrity checks, to offer you a line of credit, to provide websiteoptimization services, to fulfill your order, for payment collection, to deliveradvertisements on this website and third party websites, to send mail or email,and/or to provide customer service. We may share your information with ourservice providers in connection with their provision of services to us. Thesecompanies are required by contract to use any information we share with themonly to perform services to us or on our behalf and to protect theconfidentiality of your personal information. We will not share your personalinformation with our affiliates or unrelated third parties to use for their ownmarketing purposes without your consent.
To Comply With Legal Requirements, Cooperate With Law Enforcement, Prevent Fraudand Other Crimes, and Protect Legal Rights, Property, You and Others. To theextent permitted by applicable law, we may disclose the personal information wecollect on this website without notifying you when we, in good faith, believedisclosure is appropriate to comply with the law or a regulatory requirement; tocomply with governmental, administrative or judicial process, requirement ororder, such as a subpoena or court order; to cooperate with law enforcement orother governmental investigations (without necessarily requiring the lawenforcement or government agency requesting the information to formally serve uswith a subpoena); to prevent or investigate a possible crime, such as fraud oridentity theft; to enforce a contract; to protect our legal rights, property orsafety, our corporate affiliates, and their respective employees, clients andpartners and agents, other users or the public in general; or to protect yourvital interests if determined necessary by us. In addition, we may review ourserver logs for security purposes, such as detecting intrusions into ournetwork. If we suspect criminal activity, we may share our server logs – whichcontain visitors’ IP addresses – with the appropriate investigative authoritieswho may use that information to trace and identify individuals. We also reservethe right to report to appropriate law enforcement or government agencies anyactivities that we, in good faith, believe are or may be in violation ofapplicable laws, rules or regulations without providing notice to you.
WHAT ARE MY CHOICES?
We respect your right to make choices about the ways we collect, use anddisclose information about you. We generally ask you to indicate your choices atthe time and on the page where you provide your personal information.
When you provide personal information, we may offer you a choice as to whetheryou would like to receive further communications from us and/or from ourpartners, such as communications related to updates, upgrades, special offersand pricing. You have the right to withdraw your consent at any time. If youdecide you no longer want to receive promotional messages from us, you may letus know via the contact form on our website www.Scalefast™.com; please specifywhich consent you are revoking in your email to us. Please note, however, if yougive us permission to add your contact information to the Merchant’s mailinglist and later withdraw your permission, you will have to contact the Merchant(or use the "opt-out" provided in the emails the Merchant sends you) to haveyour name removed from the Merchant's mailing lists.
If you accept a session or persistent cookie, you can delete it at any timethrough your web browser (e.g., as soon as you leave our website). If you do notwish to receive cookies or wish to manage when you accept cookies in general,you may set your browser to reject cookies or to alert you when a cookie isplaced on your computer. Although you are not required to accept our cookies, ifyou set your browser to reject cookies, you may not be able to use all of thefeatures and functionalities of this website.
We and our partners use third party service providers, which may include but arenot limited to Google Analytics and Omniture, to serve ads on our behalf acrossthe Internet, and sometimes on this website. These ads may collect anonymousinformation about your visits to the website on which such ad is placed, yourinteraction with these ads and the products and services offered by us, ourpartners and our suppliers through the use of a pixel tag or other webtechnologies. We and our partners may use this anonymous information to providetargeted advertisements to you for goods and services. If you opt out of havingyour information collected through cookies, web beacons and other tools, yourexisting display advertising cookie(s) will be deleted and new cookie willattempt to be placed that instructs service providers not to track your futureactivities when that cookie is detected (a "no-track" cookie). If your browsersare configured to reject cookies when you visit our opt-out page, a "no-track"cookie cannot be set on your computer. Also, if you subsequently erase"no-track" cookies, use a different computer or change web browsers, you willneed to opt-out again.
Privacy Notice to California Residents
If you are a resident of California, California Civil Code Section 1798.83permits you to request information regarding the disclosure of your personalinformation by Scalefast™, Inc. or its subsidiaries to a third party for thethird party's direct marketing purposes. This right granted to Californiaresidents applies only to their activities within the State of California. Tomake such a request, please send an email to firstname.lastname@example.org; In your request, please specify the Reseller's company to which your request pertains.If no company is specified, we will treat your request as pertaining toScalefast™, Inc.
HOW DO YOU SECURE MY PERSONAL INFORMATION?
We are committed to keeping personal information secure. We have implementedphysical, technical and administrative safeguards reasonably designed to protectyour personal information from unauthorized access and disclosure. When wecollect or transmit sensitive information such as a financial account number, weuse industry standard methods to protect that information. It is important thatyou understand, however, that no website, database or system is completely secure or "hacker proof." You are also responsible for taking reasonable stepsto protect your personal information against unauthorized disclosure or misuse,for example, by protecting your password.
HOW DO I MODIFY MY INFORMATION?
We strive to maintain the accuracy and integrity of the personal information inour databases and to keep that information up-to-date. We provide ways for youto access your personal information as required by applicable law, so that youcan correct inaccuracies or update your personal information.
If you would like to review, correct or challenge your personal information,please contact us by email at email@example.com. You may write to us inyour own language.
If you contact us we may, for your protection, ask you for additionalinformation to verify your identity. In most cases, we will provide the accessyou request and correct or delete any inaccurate personal information youdiscover. We reserve the right, however, to limit or deny your request to theextent permitted by applicable law if the disclosure may lead to a breach ofapplicable law and regulation, e.g. in case of any legal obligation to retaincertain data, or if you have failed to provide sufficient evidence to verifyyour identity.
WHAT IS YOUR POLICY REGARDING CHILDREN’S PRIVACY?
This website is not directed at nor targeted to children. If you have notreached the age of majority or are not able to enter into legally bindingagreements in your country, you may not use this website unless supervised by anadult. Our goal is to comply with applicable laws and regulations relating tocollection and use of information from children as such term is defined byapplicable laws. If you believe that we have received information from a childor other person protected under such laws, please notify us immediately by emailat firstname.lastname@example.org, and we will take reasonable steps to remove thatinformation from our databases. ADDITIONAL INFORMATION
Via our contact form on our website www.Scalefast™.com.
By email at email@example.com.